Welcome to Get Ninja. These Terms of Service (“Terms”) govern your access to and use of getninja.us (the “Site”) and any services made available through the Site (collectively, the “Services”) operated by Get Ninja Inc., an Ontario, Canada corporation, and Get Ninja Corporation, a Wyoming, USA corporation (collectively, “Get Ninja,” “we,” “us,” or “our”).
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
1. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Site. If you are using the Site on behalf of a business, you represent that you are authorized to bind that business to these Terms.
2. Description of Services
Get Ninja provides virtual assistant placement, staffing, training, and management services. Our primary service offerings include:
- Construction Estimator VA Placement — pre-trained estimator support for general contractors, subcontractors, and construction firms.
- Executive Assistant VA Placement — administrative and executive support for founders, CEOs, and business owners.
- Additional Support Services — recruiting, training, SOP development, and operational support, as separately scoped.
The specific terms governing any service engagement (scope, pricing, deliverables, term, and remedies) are set out in a separate signed service agreement between Get Ninja and the client. These Terms govern use of the Site itself.
3. Account Registration
Some Site features (such as client portals, payment pages, or training resources) may require an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and update your information.
- Maintain the security of your password.
- Notify us immediately of any unauthorized use.
- Accept responsibility for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk to Get Ninja, our clients, or our team.
4. Acceptable Use
You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to gain unauthorized access to any portion of the Site, accounts, systems, or networks.
- Interfere with or disrupt the Site, servers, or networks connected to the Site.
- Reverse-engineer, decompile, or attempt to extract source code from any part of the Site.
- Scrape, harvest, or otherwise extract data from the Site by automated means without our prior written consent.
- Upload viruses, malware, or other harmful code.
- Impersonate any person or entity or misrepresent your affiliation.
- Use the Site to solicit our virtual assistants, contractors, or employees for engagement outside Get Ninja during or for a period of twelve (12) months after any engagement (non-solicitation; specific terms may be expanded in a signed client agreement).
- Copy, reproduce, or republish Site content for commercial purposes without our prior written consent.
5. Intellectual Property
All content on the Site — including text, graphics, logos, images, videos, training materials, SOPs, frameworks, code, and design — is the property of Get Ninja or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for its intended purpose. You may not copy, modify, distribute, sell, or lease any part of the Site or its content without our prior written consent.
The names “Get Ninja,” the Get Ninja logo, and related branding are trademarks of Get Ninja. Other trademarks shown on the Site are the property of their respective owners.
6. Payments
Where payments are processed through the Site, they are handled by third-party processors (currently Stripe). By submitting payment information, you authorize us — or our processor — to charge the applicable amount to your selected payment method.
- All fees are stated in USD unless otherwise noted.
- Recurring fees (such as monthly VA placement fees) renew automatically until cancelled per the executed service agreement.
- Refund eligibility, deposits, and cancellation terms are governed by your service agreement, not by these Site Terms.
- Failed payments may result in suspension of service per the procedures outlined in your service agreement.
7. Virtual Assistant Placements
Virtual assistants placed by Get Ninja are independent contractors engaged by Get Ninja, not employees of the client. The client receives the benefit of the VA’s services under the terms of the executed service agreement. All employment, tax, benefits, and contractor compliance obligations relating to the VA are managed by Get Ninja in the VA’s country of residence.
Clients agree not to directly hire, contract with, or otherwise engage a Get Ninja virtual assistant outside the platform for the duration of the engagement and for twelve (12) months after, except as expressly permitted in writing or in the service agreement.
8. Third-Party Services
The Site may link to or integrate with third-party services (such as scheduling tools, payment processors, CRMs, and communication platforms). We are not responsible for the content, accuracy, privacy practices, or availability of third-party services. Your use of any third-party service is governed by that provider’s own terms and privacy policy.
9. Disclaimers
The Site and Services are provided “as is” and “as available,” without warranty of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.
We do not warrant that the Site will be error-free, secure, or available at all times, or that defects will be corrected.
Please also review our separate Disclaimer page for additional information.
10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Get Ninja, its officers, directors, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, revenue, data, business opportunities, or goodwill — arising out of or relating to your use of the Site or Services, even if advised of the possibility of such damages.
Our aggregate liability arising out of or relating to these Terms or your use of the Site shall not exceed the greater of (a) the amount you paid to Get Ninja in the three (3) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100).
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, our liability is limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Get Ninja and its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:
- Your access to or use of the Site or Services;
- Your violation of these Terms;
- Your violation of any third-party right, including intellectual property or privacy rights; or
- Any content you submit or transmit through the Site.
12. Termination
We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Site ceases immediately. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.
13. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with:
- The laws of the Province of Ontario, Canada and the federal laws of Canada applicable therein, where the engaging entity is Get Ninja Inc. (Ontario); or
- The laws of the State of Wyoming, USA, where the engaging entity is Get Ninja Corporation (Wyoming),
without regard to conflict of laws principles. The applicable jurisdiction is determined by the entity named in your executed service agreement, or, if no agreement is in place, by the entity through which you are interacting with the Site.
You agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario (for the Ontario entity) or in the State of Wyoming (for the Wyoming entity) for any dispute arising out of these Terms, except where prohibited by law.
14. Dispute Resolution
Before initiating formal proceedings, the parties agree to attempt to resolve any dispute in good faith through written notice and a thirty (30) day discussion period. If the dispute remains unresolved, either party may pursue available legal remedies in the jurisdiction described above.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the original intent.
16. Entire Agreement
These Terms, together with our Privacy Policy, Disclaimer, and any executed service agreement, constitute the entire agreement between you and Get Ninja regarding your use of the Site and supersede all prior agreements on the subject.
17. Changes to These Terms
We may modify these Terms of Service at any time. The “Effective Date” at the top will be updated, and material changes may be communicated via email or through a Site notice. Continued use of the Site after changes constitutes acceptance.
18. Contact
For any questions about these Terms of Service, contact us at:
Get Ninja Inc. (Ontario, Canada) / Get Ninja Corporation (Wyoming, USA) Email: info@getninja.us Phone: +1 833-714-6452 Website: https://getninja.us