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20 Bay Street 11th Floor Toronto, ON M5J 2N8
334 Brookside Drive, The Piano Westlands, Nairobi
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Our FAQs section answers common questions about our assistant services, helping you understand how we can support your business. From pricing and availability to specific tasks our assistants handle, we provide clear and detailed information. If you need further assistance, our team is always ready to help with personalized support.
Hiring a VA helps you save time, reduce overhead costs, and increase productivity. Instead of hiring a full-time employee with benefits and office space, you can delegate tasks to a skilled professional remotely. With a flat-rate model, you only pay for the services you need—while gaining the flexibility to scale your business up or down quickly as demands change.
A virtual assistant (VA) is a professional who provides administrative, technical, creative, and sales support remotely. Instead of charging by the hour, we offer a flat-rate model so you know exactly what you’re getting each month—no surprises.
Virtual assistants can handle a wide variety of tasks, including:
Managing emails and calendars
Handling customer service inquiries
Data entry and research
Social media management
Bookkeeping support
Content creation and marketing tasks
Travel planning and appointment setting
Sales outreach and lead follow-up
Prospecting and qualifying leads (SDR tasks)
CRM management and pipeline updates
Appointment setting with potential clients
Communication can be handled through any platform you prefer; however, Get Ninja provides its own proprietary internal communication tools — including dedicated phone numbers and WhatsApp integration — allowing your VA to stay connected with you, your clients, and your vendors efficiently.
The cost of hiring a virtual assistant depends on the level of expertise, location, and type of tasks. On average, VAs can range from $5 to $15 per hour for general tasks and $20 to $50+ per hour for specialized services such as marketing, bookkeeping, or project
Absolutely. At Get Ninja, your trust and security come first. Every Virtual Assistant goes through a multi-stage screening process, background verification, and skills assessment before they’re ever matched with a client.
We also provide confidentiality agreements (NDAs), secure communication systems, and data-protection protocols to safeguard your business information.
Your VA operates under monitored work environments and activity tracking tools — ensuring full transparency, accountability, and peace of mind. With Get Ninja, your data, business, and reputation are always protected.
Yes! One of the greatest advantages of hiring a Virtual Assistant through Get Ninja is flexibility. Get Ninja VAs can easily adjust their schedules to match your business hours, no matter where you’re located.
With Get Ninja, you can select VAs who work in your preferred time zone — whether that’s North America, Europe, or Australia — ensuring real-time collaboration, smooth communication, and uninterrupted productivity.
Get Ninja operates globally, offering 24/7 virtual support so your business keeps running efficiently even when you’re offline.
Get Ninja VAs are pre-vetted professionals trained across multiple industries. With our flat-rate model, you get consistent, high-quality support and the flexibility to scale your team as your business grows.