MOUZAHIR CHAIMAA
Executive Assistant
Summary
Korina Carla Basco
Talent Acquisition Specialist
Trilingual professional with experience in international relations, communication, and customer support. Proven ability to manage multilingual correspondence, coordinate with international partners, and maintain meticulous CRM records. Adept at drafting documents and managing communications in demanding, fast-paced environments.
Skills
CommunicationLeadershipTrilingual customer relationsTranslation & EditingComplaint managementLegal researchIntercultural liaisonDocument drafting
Tools
Microsoft Office SuiteGoogle WorkspaceCanvaCRM systemsSocial media platformsWhatsApp BusinessZoomGoogle MeetCalendlyNotion
Experience
- Represented the association in various international forums
- Managed all intercultural communications with global partners
- Coordinated multilingual correspondence across channels
- Acted as a liaison with international institutional partners
⭐ Core Skills: Intercultural Communication, International Relations, Stakeholder Management, Multilingual Correspondence
🔧 Tools Used: Microsoft Office Suite, Google Workspace, Zoom, Google Meet
- Managed the end-to-end digital communication strategy
- Produced multilingual content (Arabic, French, English)
- Ensured all content aligned with the established brand identity
- Analyzed performance data to optimize campaign metrics
- Achieved measurable growth in audience engagement
⭐ Core Skills: Digital Communication, Content Creation, Brand Management, Data Analysis, Social Media Management
🔧 Tools Used: Canva, Social media platforms, Google Workspace
- Provided client support in French and English
- Handled a high volume of international customer inquiries
- Managed complex claims and escalations effectively
- Maintained high customer satisfaction rates
- Kept meticulous and updated CRM records
- Ensured full follow-up on all client commitments
⭐ Core Skills: Customer Relations, Complaint Management, CRM Administration, Bilingual Communication
🔧 Tools Used: CRM systems, Microsoft Office Suite, WhatsApp Business
- Designed and led structured English sessions for learners
- Coached both adult and adolescent students
- Adapted teaching methodologies to suit individual profiles
- Achieved high engagement results from participants
⭐ Core Skills: Communication Coaching, Curriculum Design, Public Speaking, Training
🔧 Tools Used: Microsoft Office Suite, Zoom
- Represented the association in various international forums
- Managed all intercultural communications with global partners
- Coordinated multilingual correspondence across channels
- Acted as a liaison with international institutional partners
⭐ Core Skills: Intercultural Communication, International Relations, Stakeholder Management, Multilingual Correspondence
🔧 Tools Used: Microsoft Office Suite, Google Workspace, Zoom, Google Meet
- Managed the end-to-end digital communication strategy
- Produced multilingual content (Arabic, French, English)
- Ensured all content aligned with the established brand identity
- Analyzed performance data to optimize campaign metrics
- Achieved measurable growth in audience engagement
⭐ Core Skills: Digital Communication, Content Creation, Brand Management, Data Analysis, Social Media Management
🔧 Tools Used: Canva, Social media platforms, Google Workspace
- Provided client support in French and English
- Handled a high volume of international customer inquiries
- Managed complex claims and escalations effectively
- Maintained high customer satisfaction rates
- Kept meticulous and updated CRM records
- Ensured full follow-up on all client commitments
⭐ Core Skills: Customer Relations, Complaint Management, CRM Administration, Bilingual Communication
🔧 Tools Used: CRM systems, Microsoft Office Suite, WhatsApp Business
- Designed and led structured English sessions for learners
- Coached both adult and adolescent students
- Adapted teaching methodologies to suit individual profiles
- Achieved high engagement results from participants
⭐ Core Skills: Communication Coaching, Curriculum Design, Public Speaking, Training
🔧 Tools Used: Microsoft Office Suite, Zoom
Education
Dental prosthesis training
Faculty of Dental Medicine Casablanca
2022-2023
Biology geology
Faculté de science Rabat
2020-2022
Sciences (French Option)
International Baccalaureate
2020-2022
Dental prosthesis training
Faculty of Dental Medicine Casablanca
2022-2023
Biology geology
Faculté de science Rabat
2020-2022
Sciences (French Option)
International Baccalaureate
2020-2022
Certifications & Training Courses
Get Ninja Executive Assistant Training Program
Get Ninja Inc.
- Client-First Ownership & Professional Standards: Trained to operate with full accountability, proactive problem-solving, and a client-first mindset. Emphasis on anticipating needs, maintaining discretion, and consistently improving efficiency and outcomes.
- Executive Support & Operational Excellence: Developed the skills to support executives at a strategic level, including calendar and inbox management, task prioritization, documentation, research, and cross-functional coordination in fast-paced environments.
- Technology & AI-Enabled Productivity: Hands-on training in using modern productivity tools and AI to enhance research, writing, data organization, and workflow optimization. Focus on applying technology responsibly with strong human judgment.
- Real-World Scenarios & Performance Validation: Training completed through scenario-based exercises and practical assessments, demonstrating readiness to deliver high-impact executive support from day one.
