Everything You Need to Know
Here you’ll find quick answers to the most common questions about our Virtual Assistant services, onboarding process, and how we work with you to streamline your day.
🧭 General Virtual Assistant Queries
A virtual assistant (VA) is a remote professional who provides administrative, technical, or creative support to help you manage daily operations efficiently. At Get Ninja, our virtual assistants work as part of your team — handling repetitive tasks, managing communications, scheduling, and much more — so you can focus on business growth. By outsourcing to a skilled VA, you save time, reduce overhead costs, and gain reliable support without the burden of full-time hiring.
At Get Ninja, we use a careful matching process based on your business goals, preferred work style, and required skill set. Each assistant undergoes a strict screening, verification, and skills assessment process before joining our team. Once you share your specific needs, we assign a dedicated VA whose background and expertise align with your industry — whether that’s real estate, construction, mortgage, marketing, or executive support. If the match isn’t perfect, we offer swift and seamless replacement at no extra cost.
Get Ninja offers flat monthly fee plans with no hidden charges. Pricing varies depending on whether you need a part-time, full-time, or premium plan, each designed to fit different workload levels and business requirements. Every plan includes key features like a dedicated assistant, free integrated CRM, KPI and performance tracking, and even a dedicated local phone number for client communication. This transparent pricing model allows you to plan your budget while getting consistent, professional support.
Our Get Ninja virtual assistants are trained to manage a wide range of tasks that help small businesses run more efficiently. These include:
- Administrative work (email and calendar management, data entry, scheduling)
- Customer service and client communication
- Marketing support (social media, lead generation, content coordination)
- Bookkeeping and reporting
- CRM management and follow-up tracking
Essentially, if the task can be done online, your Ninja can handle it — so you can stay focused on strategic growth.
The cost of hiring a virtual assistant depends on the level of expertise, location, and type of tasks. On average, VAs can range from $5 to $15 per hour for general tasks and $20 to $50+ per hour for specialized services such as marketing, bookkeeping, or project
The best option depends on your workload and budget.
A dedicated VA works exclusively with you or your business, ensuring complete focus, confidentiality, and familiarity with your operations. In contrast, a shared assistant typically handles multiple clients, which can dilute attention and responsiveness. At Get Ninja, every plan includes a dedicated virtual assistant — giving you a consistent, trained professional who integrates with your systems, understands your goals, and becomes an extension of your team.
Absolutely. Get Ninja offers virtual assistants skilled in both administrative and marketing roles. Whether you need help managing your calendar, organizing files, handling customer inquiries, or running digital marketing campaigns — we have the right assistant for you. Many of our clients choose hybrid VAs who can handle back-office support and front-end marketing tasks, providing an all-in-one solution to improve efficiency and visibility for your business.
🏢 Business-Specific Queries
A virtual assistant can be one of your most valuable startup assets. At Get Ninja, our VAs help entrepreneurs focus on scaling their business by handling daily operations — from managing emails, scheduling meetings, and organizing files to managing CRM data and customer communication. By offloading administrative and repetitive tasks, you can dedicate more time to innovation, sales, and growth strategies. With a dedicated Get Ninja assistant, your startup gains structure, consistency, and efficiency right from the start.
The best virtual assistant service for entrepreneurs is one that combines reliability, flexibility, and scalability — exactly what Get Ninja delivers. Our assistants are trained to adapt to your business goals, whether you’re building a new brand or managing multiple clients. With flat monthly pricing, a dedicated VA, and integrated business tools like CRM and KPI tracking, Get Ninja ensures entrepreneurs get high-quality support without unexpected costs. You get the freedom to focus on growing your business while your Ninja handles the rest.
Get Ninja helps startups save both time and money by providing affordable, skilled remote assistants who handle essential business tasks without the cost of hiring full-time in-house staff. Our flat-rate pricing eliminates hidden fees, while our productivity tools — including CRM integration, KPI tracking, and dedicated communication systems — ensure maximum efficiency. Instead of managing multiple hires or wasting time on repetitive work, your Ninja streamlines your operations so your startup can scale faster with less overhead.
A real estate virtual assistant from Get Ninja supports realtors, brokers, and property managers by handling time-consuming tasks like listing coordination, CRM updates, lead follow-ups, email marketing, appointment scheduling, and client communication. They can also help with document management, data entry, and research, keeping your pipeline organized and active. With a Get Ninja VA, real estate professionals can focus on closing deals and nurturing client relationships while their assistant takes care of the back-end work.
Get Ninja’s real estate virtual assistants specialize in supporting lead generation strategies. They can source new leads from listing platforms, manage CRM data, follow up with prospects, and nurture relationships through email or social media. Many of our assistants are trained to use real estate tools and CRM systems, ensuring that every inquiry is tracked and responded to promptly. By maintaining consistent communication with leads, your Ninja helps you convert more opportunities into closed sales.
Yes, absolutely. A Get Ninja real estate virtual assistant can handle listings, update property details, manage MLS or database entries, and ensure all listings are accurate and up to date. They can also handle client communication — from initial inquiries to appointment reminders and follow-ups. This allows real estate professionals to focus on meetings and property showings while their assistant keeps the backend organized and clients informed at all times.
A construction estimator virtual assistant from Get Ninja supports construction companies, contractors, and builders by preparing cost estimates, organizing bids, managing subcontractor data, and maintaining project records. They help streamline project budgeting and document control, ensuring no detail is missed during the estimating process. With Get Ninja’s trained estimators, construction businesses can manage quotes more accurately, save time, and improve client responsiveness.
A mortgage assistant virtual assistant at Get Ninja helps mortgage brokers and lenders manage the entire loan processing workflow. They assist with application reviews, document collection, data entry, CRM management, and follow-ups with clients or lenders. By keeping your pipeline organized and ensuring timely communication, your Ninja helps reduce turnaround times, minimize delays, and deliver a smoother experience for borrowers and loan officers alike.
Yes — Get Ninja’s virtual assistants are skilled in supporting project management and cost estimation across various industries, including construction, real estate, and professional services. They can track milestones, organize task lists, maintain project documentation, and assist in budget planning. For construction or engineering projects, specialized VAs can help estimate materials, labor, and overall costs. This ensures that your operations remain organized, efficient, and financially optimized.
⚙️ Operational & Technical Queries
Yes. Get Ninja includes a free integrated CRM system with every virtual assistant plan. This CRM helps clients and assistants manage leads, tasks, and communications efficiently in one place. You can track your VA’s activities, monitor client interactions, and store important business data securely. Our CRM integration ensures smooth workflow management, better collaboration, and full transparency — all designed to help you run your business more efficiently.
Get Ninja provides KPI and performance tracking tools to help you monitor your assistant’s progress and productivity. You can review completed tasks, logged hours, communication records, and performance reports directly through our CRM dashboard. Additionally, we maintain regular check-ins and feedback loops to ensure your VA meets expectations. This structured tracking process guarantees accountability, consistency, and measurable results for your business.
Every Get Ninja flat monthly plan includes everything you need to run your remote operations smoothly — no hidden costs. Your plan comes with:
- A dedicated virtual assistant trained for your industry.
- Free CRM access for managing leads and workflows.
- A dedicated local phone number for business communications.
- KPI tracking and performance monitoring tools.
- Unlimited assistant replacement guarantee (if your VA isn’t the right fit).
Access to premium integrations like social media, WhatsApp, SMS, and email systems (on higher-tier plans).
This all-inclusive setup ensures transparency, cost efficiency, and reliable support every month.
At Get Ninja, we take data security seriously. All our virtual assistants operate under strict Non-Disclosure Agreements (NDAs) and work within secure, monitored systems. We use encrypted communication channels and access-controlled tools to protect sensitive client data. Every VA undergoes screening and training to comply with confidentiality and data protection standards. Whether it’s financial information, client details, or internal business files, your data is handled with the highest level of care and security.
If your assigned virtual assistant isn’t the right match for your business, Get Ninja offers a swift and seamless replacement guarantee — at no extra cost. Our client success team quickly reviews your feedback and assigns a new VA who better fits your requirements and working style. This ensures you always have the right professional support without disrupting your operations or productivity.
Absolutely. Get Ninja virtual assistants are trained to work with a wide range of business tools and platforms. Whether you use Google Workspace, Slack, HubSpot, Asana, Trello, ClickUp, or CRM systems, our assistants can easily integrate with your existing workflow. For premium plans, we also offer additional integrations like social media platforms, Meta & Google Ads, WhatsApp, and email automation tools. This flexibility ensures your VA works seamlessly within your current business ecosystem.
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Sucess Stories
Real words from real clients. Pulled from recent Get Ninja engagements.